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FAQs

How much is postage on my order ?
When you have filled your basket / shopping cart, proceed to checkout, you will be able to select your preferred shipping method and the cost will be shown before you confirm your order. UK Mainland orders over £50 are post free.
I have searched for a model but nothing shows up ?
Have you tried the Advanced Search ? From the home page, click the advanced search link and then use the search page to search the database for what you are looking for.
I don't trust the internet with my credit card information, how can I make a purchase ?
All sensitive data is fully encrypted with the latest 128 bit SSL tools as used by all major online businesses. If you are still not happy to part with your credit card information you can still place an order and click the cheque / money order payment method, confirm the order and put your payment in the post to us.
I saw a product on the site yesterday but when I went back today I could not find it. Why ?
You need to remember the site is truly 'live'. Just like a real shop products disappear when they are bought by a customer and although we have in excess of 4,000 different models in stock, many are one off.
I hear you have a new special 'Allsorts' bus model due out soon but I cannot find it on the site
Yes, expected May 2006, available to order now, click the link from the home page